Government project · COVID-19 Essentials Platform
- iOS
- Android
- Web
- Built by iTech Solutions
About Helping Hand
During the COVID-19 lockdown, Helping Hand brought the five daily essentials, wheat, vegetables, medicines, milk and other household needs, together on one platform, so citizens of Bikaner, Khajuwala, Bajju and surrounding areas could get them safely without leaving home.
What Helping Hand does
Five essentials, one place
Wheat, vegetables, medicine, milk and other daily needs.
Area-wise coverage
Bikaner, Khajuwala, Bajju and nearby towns.
Simple requests
Easy ordering and request tracking for citizens.
Local coordination
Suppliers and delivery teams coordinated during lockdown.
Case study: COVID-19 lockdown, Bikaner
The challenge
During the lockdown, citizens could not safely go out for daily essentials, and requests for wheat, vegetables, medicine and milk were scattered across phone calls and local contacts.
What we built
Helping Hand: one platform where citizens of Bikaner, Khajuwala, Bajju and nearby towns could request the five daily essentials, with area-wise coordination of local suppliers and delivery teams.
The outcome
Essential supplies were organised in one place across several towns, making it easier for citizens to get what they needed and for teams to coordinate deliveries during the lockdown.
Technology for better governance
iTech Solutions builds e-governance and public-service software for district administrations, development authorities and health departments in Rajasthan, India. Our solutions are designed to be simple for field staff and citizens, secure, and transparent for officials.
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