Field Service Management
Every service call, assigned and tracked.
- iOS
- Android
- Web
- Built by iTech Solutions
About Service Diary
Service Diary is a field service management app for AC and appliance installation and repair businesses. Owners log customers and service requests, assign technicians and track every job from pending to completed.
A daily dashboard shows today’s visits, upcoming work and completed jobs, helping service businesses deliver on time and grow repeat customers, in India and beyond.
Key features of Service Diary
Service requests
Create jobs with appliance, service type and visit date.
Technician assignment
Assign the right technician and track job status.
Customer records
Contact details, address and complete service history.
Technician management
Add technicians and mark them active or inactive.
Daily dashboard
Today’s visits, upcoming, pending and completed jobs.
Dark-first design
Easy on the eyes for field teams, with a light theme too.
Service Diary app screenshots
Who is Service Diary for?
- AC installation and repair businesses
- Appliance, RO and electronics service centres
- Independent technicians and small service teams
- Any business that schedules field visits
Platforms
Service Diary is available as native iOS and Android apps with a web dashboard. It was designed and developed by iTech Solutions, a mobile app and software development company based in Bikaner, India, working with clients worldwide. The product can be white-labelled or customised for your business.
Frequently asked questions
What is Service Diary?
Service Diary is an app for AC and appliance service businesses to manage customers, service jobs and technicians.
Can I assign jobs to technicians?
Yes. Create a service request and assign it to an available technician, then track its status.
Which platforms are supported?
Service Diary is available on iOS, Android and the web.
Use Service Diary in your business, or build something like it
Service Diary is ready to use and can be customised with your branding, workflows and reports. Book a free demo to see it in action, or ask for pricing. If you need something different, we can build a custom app for you.
Book a demo or get pricing for Service Diary
Leave your details and we will set up a short online demo or send pricing for your team size. We reply within one business day.
